Must read case study for shopping malls – No matter the size of your mall
Before we jump into the data and effects from herningCentret who have been using Emplate for years you should understand the background of the mall.
We asked mall manager, Casper Bach Andersen, about how the mall sped up their digital journey and why they chose to extend the brick and mortar-mall with digital touchpoints, superb customer experiences and automated content collection and distribution.
As soon as COVID-restrictions was lifted, Rosengårdcentret - part of the ECE portfolio - launched their new mall app.
Customers went wild, and after the first week had passed, the mall had already broken the record for most downloads.