Must read case study for shopping malls – No matter the size of your mall
Before we jump into the data and effects from herningCentret who have been using Emplate for years you should understand the background of the mall.
Nivy create a reward with a total limit of 20 and sent out a push notification the day before it was launched that the 20 fastest customers would get a free Christmas tree (worth 9 EUR per tree).
Customers were very excited about the reward and the big attention meant people waited more than an hour to get a tree.